Cookies
Draft — awaiting legal review
Cookies are small files a website stores on your device. This page explains which ones we use and how you can change your choices.
The short version: this site does not set any cookies, which is why you have not been asked.
Why there is no cookie banner
We do not set any cookies, so there is nothing to ask your permission for, and asking anyway would be a pointless interruption.
Plenty of sites show a banner regardless. We would rather not add one more thing to click past — particularly for someone trying to find help in a hurry. If we ever introduce a cookie that does need consent, the banner will appear, and nothing will be set until you have answered.
Essential cookies
We do not set any. The site, including its forms, works without them.
Analytics cookies
We do not currently use any. If we do, they will help us understand which pages people find useful so we can improve them, they will never include anything you type into a form, and they will only be set if you agree.
Marketing cookies
We do not use any, and we have no plans to. We will not follow you around the internet with our appeals.
What we store in your browser
If you save your choices in Cookie settings, your browser keeps a record of them in its local storage, under the name cookie-consent, so that you are not asked again. It stays on your device, it is never sent to us, and it is not used to identify you. Nothing else is stored at present.
Third parties
We do not currently embed anything from a third party that could set a cookie on our behalf — no maps, no videos, no advertising. If that changes, this page will change with it, first.
Changing your mind
Use the Cookie settings link at the bottom of any page. Refusing is exactly as easy as accepting, and withdrawing your consent later is exactly as easy as giving it. Any choice you make is recorded against the version of this notice you saw, so if we materially change what we use, we will ask you again rather than assume.